Due to the digital nature of our products, all sales of ebooks are considered final. However, we are committed to ensuring customer satisfaction. If you encounter any issues, such as receiving the wrong file or experiencing technical difficulties, please contact us within 7 days of purchase at eloy@simpaticobooks.com

We will review your request and, if necessary, provide a replacement or refund on a case-by-case basis.

Need help?

Contact us at eloy@simpaticobooks.com for questions related to refunds and returns.